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MSQH Hospital Accreditation Standards

MSQH HOSPITAl ACCREDITATION STANDARDS (3rd EDITION)

Measurement requires a reference standard. Therefore to measure the quality of care, standards are required against which organizations and individuals can be compared. Such standards must be developed in consultation with relevant professional organizations, reflect currently accepted practices and be widely accepted by all the parties involved. As the development of standards is an evolutionary process, the standards shall be frequently revised and updated in the light of advances in healthcare. Measurement alone will not assure quality but will define the extent to which a healthcare facility and service provider provides quality care. There must be a mechanism by which any defect identified by the measurement is corrected.

MSQH standards are developed and edited in cooperation with professionals from both public and private healthcare providers. Malaysian Hospital Accreditation Standards are grouped into five (5) major areas of concerned. These areas of concerned are:
  • Organisation and Management
  • Human Resource and Management
  • Policies and Procedures
  • Facilities and Equipment; and
  • Quality Improvement Activities
  • Safety

I    Organisational-Wide Service Standards

  1. Governance, Leadership and Direction
  2. Environment and Safety Services
  3. Facility Management and Safety
  4. Nursing Services
  5. Prevention and Control of Infection
  6. Patient and Family Rights
  7. Health Information Management System (HIMS)

    II    Service Standards

  8. Emergency Services
  9. Clinical Services (Generic) - Specific Requirements for Specialist Services
    9A. Cardiology Services
    9B. Oncology Services
    9C. Rehabilitation Medicine Services
  10. Anesthetic Services
  11. Operating Suite Services
  12. Ambulatory Care Services
  13. Critical Care Services (Generic) Applicable for: ICU, CCU, NICU & PICU - Specific Requirements
    13A. Labour / Delivery Services
  14. Diagnostic Imaging Services
  15. Pathology Services
  16. Blood Transfusion Services
  17. Allied Health Professional Services (Generic) - Specific Requirements
    17A. Physiotherapy Services
    17B. Occupational Therapy Services
    17C. Dietatics Services
  18. Pharmacy Services
  19. Central Sterile Supply Services
  20. Housekeeping Services
  21. Linen Services
  22. Food Services
  23. Mortuary Services
    23A. Forensic Medicine Services
  24. Standards for General Applications
Special requirements of these standards are the safety aspects that are not compromised. An organization that does not meet the safety requirements of the standards will not be accredited although it has met the rest of the standards.
   

These standards provide the basis for organisational assessment of the delivery of quality patient care and services, and the utilisation of available resources. These standards are applicable to all types of hospitals - public and private, large and small, urban and rural.

Today, many people are concerned about finding the best ways to meet their health care needs. When you use a facility accredited by the MSQH, you know its meets our rigorous standards.
 

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