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Code of Conduct of the MSQH

The Malaysian Society for Quality in Health has as its aim the inculcation of quality medical systems and audit mechanisms to ensure that patients being treated in hospitals accredited by the Society are assured of safe care according to standards that are equivalent to international standards. It is acknowledged that medical treatment can never assume that the outcome is always optimal but practitioners must assure the patient and their families that they will always conduct themselves according to the principles of medical ethics which would assure the patient that any adverse event would be investigated honestly and with the intention to prevent its recurrence. Ethical practice would also assure the patient that they would be treated professionally and compassionately according to the highest medical standards. It is expected that all doctors and staff practicing in MSQH accredited hospitals would adhere to these principles and guidelines outlined here.
The MSQH subscribes to the principles of medical ethics and expects all accredited hospitals, MSQH members and staff to adopt it and conform to its standards.

The MSQH would ensure that it will subscribe to the following core ethical values:

Transparency: The Society will be able to justify its decisions openly and without hesitation as its decisions will be based on its own written standards without compromising professional interests or favouring any particular party.

Fairness: The Society interacts with health facilities in the public, private and university sectors. It will perform its functions while being fully cognisant of the strengths and weaknesses of any particular sector. It will be guided by the sole intention of ensuring what is best for the interests of the patient who seeks care in any particular health facility.

Respect, honesty, integrity & trust: All office bearers, councillors, surveyors and employees will demonstrate and emphasise the values of trust, integrity and honesty in all their activities on behalf of the Society as well as in their daily lives. By demonstrating these values, all persons associated with this society will be respected members of the medical profession and society. The Society will not condone any action by any person which could be demonstrated to mean putting one’s self-interest above that of the patient and Society.

Teamwork: All persons associated with the activities of the Society will have to work together through good leadership, nurturing human capital, ongoing consultation and smart partnerships with standard setting and accreditation agencies for efficiency and for best results.

Professionalism: There will be evidence based decision making which effectively and efficiently meets the needs of all clients

Beneficence: All decisions will be made for the good and benefit of the patient.

Non-Maleficience: No decisions will be made which may result in harm to the patient.

 

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