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Annual Reports
Annual Report 2000-20012000 National Conference on Quality in Health The MSQH’s 2000 National Conference on Quality in Health was held from 4—6 October 2000 at Shangri-La Hotel, Kuala Lumpur. It was a successful event jointly organised with the Ministry of Health Malaysia. The theme of the Conference was “Creativity, Innovation and Quality”. Y. B. Dato’ Seri Dr Suleiman Mohamed, Deputy Minister of Health Malaysia, officiated the opening of the Conference. Pre-Conference Workshops Six Pre-Conference Concurrent Workshops were held on 4th October. The workshops were “Towards Hospital Accreditation Status”, “Implementation of MS ISO 9000—2000: Strategic Management Approach”, “ Health Outcomes: What Managers and Clinicians Should Know”, “Clinical Audit”, “Quality Nursing” and “Statistical Process Control - Based Quality Improvement” Poster Presentations The Conference has attracted more than 486 participants with six exhibitors showcasing their latest products and technology and six innovators displaying their locally and internationally recognised inventions. Renowned Speakers The MSQH has managed for the first time to bring in both highly regarded local and international speakers. The keynote address was delivered by Y. Bhg. Tan Sri Dato’ Dr. Abu Bakar Suleiman, the Director General of Health Malaysia then. The MSQH, its members and all participants were also very fortunate to have Mr. Paul Plsek, M. Rashad Massoud, Victor S.L. Tan and Dato’ Dr. Ahmad Razin Dato’ Ahmad Maher in the Conference. Mr. Paul Plsek is an internationally recognised consultant on quality improvement and innovation. Dr. Rashad Massoud is a physian specialised in health policy and management and a recognised international expert in health care quality improvement. Mr. Victor S. L. Tan is a leading author on managing and implementing organisational change. Dato’ Dr. Ahmad Razin is the Director of Health Negeri Sembilan with over 20 years of experience in healthcare. He was the Director of the pioneer accredited hospital in Malaysia, Hospital Tengku Ampuan Afzan. All the speakers were a big success with the audience. Hospital Accreditation Training and Workshop As part of its commitment to quality in healthcare in Malaysia, the MSQH Secretariat is actively conducting training and workshops at public and private hospitals throughout Malaysia. Hospital Accreditation training is a pre-requisite for facilities requesting for Accreditation at the initial stage. These training and workshops are intended to introduce the Accreditation Program to hospital staff and assist them in planning and preparing for accreditation. The training and workshops are conducted by MSQH surveyors themselves. This gives the opportunity for the hospitals to get first hand information about the content of the whole program and processes. Hospital Accreditation Survey To date the MSQH has surveyed and accredited 11 hospitals one of those is private. The MSQH has also conducted two Compliance Surveys and a Focus Survey in the year 2000. It is anticipated that more hospitals will be ready for Accreditation Survey this year. The MSQH conducts Compliance Survey every year for the hospitals that have achieved Three Year Accreditation Status to ensure that standards are maintained and complied with. The MSQH will not hesitate to withdraw the Accreditation Status in the event of major non-compliance. International Affiliation The MSQH is a member of International Society for Quality in Health Care (ISQua) and we are also affiliating with ISQua Federation, a federated structure that oversees ALPHA, ISQua’s Agenda for Leadership in Programs for Healthcare Accreditation worldwide. The MSQH is also a member of the Accreditation Federation Council which comprise of representatives from WHO, IHF, Joint Commission on Accreditation of Healthcare Organisation (JCAHO) of US, Canadian Council on Healthcare Services Accreditation (CCHSA), Australian Council on Healthcare Standards (ACHS), New Zealand Council of Healthcare Standards, ANAES of France, Health Quality Audit (formally King’s Fund Organisational Audit) in the UK and Japan Society for Quality in Health Care (JSQua). This means that the MSQH has influence in worldwide directions and developments in healthcare accreditation and standards.
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