MSQH Hospital Accreditation Standards (3rd Version)
Measurement requires a reference standard. Therefore to measure the quality of care, standards are required against which organizations and individuals can be compared. Such standards must be developed in consultation with relevant professional organizations, reflect currently accepted practices and be widely accepted by all the parties involved. As the development of standards is an evolutionary process, the standards shall be frequently revised and updated in the light of advances in healthcare. Measurement alone will not assure quality but will define the extent to which a healthcare facility and service provider provides quality care. There must be a mechanism by which any defect identified by the measurement is corrected.
MSQH standards are developed and edited in cooperation with professionals from both public and private healthcare providers. Malaysian Hospital Accreditation Standards are grouped into five (5) major areas of concerned. These areas of concerned are:
- Organisation and Management
- Human Resource and Management
- Policies and Procedures
- Facilities and Equipment; and
- Quality Improvement Activities
- Safety
 |
I. Organisational-wide Service Standards |
 |
