OBJECTIVES

1. Provide the participants with understanding on the Performance Indicators incorporated under the Safety and Quality Improvement Activities of the MSQH Hospital Accreditation Standards, 5th Edition
2. Enable healthcare facilities preparing to undergo Accreditation Survey to implement Performance Measurement to ensure Continuous Quality Improvement and compliance to the standards

LEARNING OUTCOMES

1. Understand Performance Measurement and the use of Specific Performance Indicators
2. Able to interpret the Specific Performance Indicators incorporated in the MSQH Hospital Accreditation Standards, 5th Edition
3. Plan and implement the processes for monitoring Specific Performance Indicators incorporated in the MSQH Hospital Accreditation Standards, 5th Edition for individual services that include:
   • Data collection
   • Monitoring
   • Analysis
   • Tracking and Trending
   • Evaluation of Performance
   • Action Plan for Improvement
   • Implementation of Action Plan

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