The MSQH Hospital Accreditation Program (HAP) is a voluntary, independent programme supported and administered by healthcare professionals who are organised under the auspices of the Malaysian Society for Quality in Health (MSQH), a non-profit and non-government society formed subsequent to a tripartite Memorandum of Understanding between the Malaysian Ministry of Health (MOH), Malaysian Medical Association (MMA) and Association of Private Hospitals, Malaysia (APHM).
The Hospital Accreditation Program of MSQH provides an effective means whereby health care organisations can assess their level of performance against applicable national standards, which have been developed by veteran healthcare professionals and are accepted for nation wide application in Malaysia. The MSQH Hospital Accreditation Standards provide a benchmark against which healthcare organisations can regularly assess their organisational performance and improve continually in an ongoing and reiterative basis.
The accreditation survey visits organized by MSQH, made upon the request of a healthcare facility, provide opportunities for external peer review, mutual learning and education, validation of current performance assessment and sharing of best practices in the healthcare industry. The emphasis and focus of the Hospital Accreditation Program is on continuous improvement, and the promotion and propagation of a quality culture in the healthcare facility or organization.
The application of accreditation standards as benchmark for monitoring organizational performance and voluntary participation of a health facility in the accreditation programme is vital to its continued success. In addition to continuous quality improvement, the organization gathers and maintains momentum in organizational renewal through successive cycles of self assessment and this continually upgrade organizational performance. The facility must demonstrate continuity in leadership which ensures that continuous quality improvement is implemented and maintained throughout the organization. The healthcare facility is encouraged to promote ongoing discussion on the measurement of performance against the accreditation standards, and to provide evaluative and enabling feedback to the staff, medical practitioners, and clients on a regular basis