The Medical Clinic Standards were developed with collaboration between the Ministry of Health Malaysia, the Ministry of Defence Malaysia and the various professional organisations representing the medical clinics i.e. the Malaysian Medical Association, the Academy of Medicine, the Academy of Family Physicians of Malaysia, the Family Medicine Specialist Association of Malaysia, Primary Care Doctors’ Organization Malaysia, the Federation of Private Medical Practitioners Association, the Association of Specialist in Private Medical Practice Malaysia, the Islamic Medical Association of Malaysia, the Association of Private Hospitals of Malaysia and Qualitas Medical Group Sdn. Bhd.
MSQH Medical Clinic Accreditation standards have been developed to facilitate focus on patient care with safer outcomes. These standards are written so as to be applicable to various level and types of public and private Medical Clinics in the Malaysia Healthcare Industry.
The Medical Clinic Accreditation process provides Medical Clinics with a mechanism/tool to demonstrate their accountability, quality and safety that are being delivered to their stakeholders and consumers which have taken into consideration of the requirements of the Private Health Care Facilities and Services Act 1998 and its corresponding Regulation 2006.
MSQH Medical Clinic Standards have undergone several reviews and feedback. They are also made available in the MSQH web and announcements were made in the national newspapers for comments from the consumers and all professionals bodies for consensus.
These standards were developed based on the ISQua Accreditation Federation Council principles and philosophy on standards development. The purpose of these standards was to ensure safe medical practice, patient safety and quality service in primary care as well as in the specialist clinics.
The term Medical clinics for the purpose of these standards refer to all free standing outpatient clinic services managed by medical practitioner and cover both private and public sector clinics including specialist clinics. The term services include consultations, investigations and treatments.
Focus of the Standards are on the following areas of concern.
- Standard 1: ACCESS TO CARE
- Standard 2: PRACTICE
- Standard 3: HUMAN RESOURCE
- Standard 4: SAFETY
- Standard 5: ETHICAL PRACTICE
- Standard 6: QUALITY IMPROVEMENT ACTIVITIES
MSQH is offering complimentary accreditation survey fees for first 10 medical clinics that undergo the Medical Clinic Accreditation Survey. To be eligible for a complimentary accreditation survey by the MSQH, a medical clinic shall fulfil the following criteria:
- Have a current and valid license as required by the Ministry of Health and any other relevant regulating body;
- The clinic shall be a corporate member of MSQH;
- The clinic shall be a member of Malaysian Medical Association (MMA);
- Be a stand-alone Medical Clinic operating in Malaysia;
- Have been in full operations for a minimum of twelve (12) months prior to the survey date.