• CEO's Message 2015
  • My eHAP

Assalamualaikum Wa Rahmatullahi Wa Barakatuh!

Thank you for Visiting MSQH website. Everything that we do at MSQH revolves around a single goal – Enhancing healthcare providers to provide quality and safe care to all patients.

With a leading team of MSQH Ambassadors, MSQH Surveyors who are (peers among the Healthcare providers) and a strong vision, MSQH enable our client’s success in enhancing quality and safer care being provided for millions in the country.

I hope you will find MSQH website useful. You will find that it provides important information about our services, activities, training programmes, workshops and conferences including related healthcare

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The MSQH Electronic Healthcare Accreditation Program (My eHAP) is a web based application to capture essential data to comply with the MSQH Hospital Accreditation Program 4th Edition. The application has been designed under the guidance of a steering committee comprising surveyors, quality managers and information technology personnel.

The Self-Assessment Survey Questionnaires should be completed using MSQH Electronic Healthcare Accreditation Program (My eHAP) and submit to the MSQH six weeks prior to the actual survey.

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About MSQH



The Malaysian Society for Quality in Health or better known as MSQH is a professional not-for-profit organization registered under the Registrar of Society (ROS) in 17th October 1997. It was the brainchild of the Ministry of Health Malaysia in collaboration with the Association of Private Hospitals of Malaysia and the Malaysian Medical Association. 

MSQH is dedicated to improving the quality of the nation’s health care through voluntary accreditation. The Malaysian Hospital Accreditation Standards are intended to stimulate continuous, systematic improvement in an organization's performance and the outcomes of care.

MSQH has successfully signed a Memorandum of understanding on 19th November 2009 with STANDARDS MALAYSIA where MSQH is recognised as the sole accreditation body and standards within organisation for further health care facilities and services in Malaysia.

MSQH is also recognised by the Ministry of Health Malaysia as the national accreditation body for health care facilities and services.

MSQH is awarded the ISQua Accreditation certification on Standards and Organisation for the second cycle from July 2012 to May 2016. 


MSQH Services

  • Education, Training and Consultation in Safety and Quality Improvement for health care facilities and services. 
  • Development of Standards for health care facilities and services. 
  • Survey / Certification of health care facilities and services        
  • Exhibition, Workshop / Seminar & Conference on Accreditation, Safety and Quality in health care

MSQH Functions

  • Conduct a voluntary quality accreditation program for Malaysian health care organisations. 
  • Develop and continually review health care standards in consultation with the industry and professional bodies. Conduct education programs. 
  • Advice and consult on health care quality improvement. Publish resource materials for accreditation. 
  • Offer information services on quality in health care.

MSQH Goals

  • Advocate and facilitate continuous improvement of quality and safety in the provision of health services, including standards development, education, performance assessment, and accreditation. 
  • Develop and strengthen collaboration and partnership with stakeholders. 
  • Recognised as a significant contributor to research into quality and safety in health care. 
  • Promote and publish information and provide education in relation to quality and safety of healthcare. 
  • Continuously improve an internal system that enables goals to be efficiently and effectively achieved.






The place for downloads MSQH Standards, Form, Training Flyers, Brochure and Updates
ISQua 32nd International Conference 2015
ISQua’s 32nd International Conference will be held in Doha's National Convention centre. Each year ISQua brings delegates together from across the world to hear from leaders in their field share their expertise and knowledge through a multidisciplinary forum including scientific sessions and networking social events

Photo Gallery 


See our photos
Browse the MSQH photo gallery

PFPSM Website


Introducing Patients for Patient Safety Malaysia website. Clik here to visit PFPSM Website

International Recognition


MSQH continues to strive towards becoming a highly recognised organisation not only nationally but also internationally in accreditation of healthcare facilities and services by re-certification of accreditation our standards and organisation with the International Society for Quality in Health Care (ISQua) every four years.


Tue Jun 09 @ 9:00AM - 04:30PM
MSQH Chronic Dialysis Treatment Accreditation Training
Fri Jun 12 @ 3:00PM - 06:00PM
MSQH 70th Committee Meeting
Mon Jun 15 @ 8:00AM - 05:00PM
23rd APHM Conference 2015
Mon Sep 07 @ 8:00AM - 05:00PM
MSQH Conference & Exibition 2015
Fri Sep 11 @ 3:00PM - 06:00PM
MSQH 71st Committee Meeting
Mon Sep 28 @ 8:00AM - 05:00PM
BMJ International Forum on Quality and Safety in Healthcare Asia
Sun Oct 04 @ 8:00AM - 05:00PM
ISQua 32nd International Conference
Fri Dec 18 @ 3:00PM - 06:00PM
MSQH 72nd Committee Meeting

My e-HAP

My e-HAP Login for Hospitals and Surveyors



Login for Hospitals and Surveyors
The Self-Assessment Survey Questionnaires should be completed using MSQH Electronic Healthcare Accreditation Program (My eHAP).

My e-HAP Login for Councillors 


Login for MSQH Councillors
Access the reports for voting