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Patients for Patient Safety Malaysia (PFPSM)

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PFPS Malaysia has members who are healthcare professionals from various strands of healthcare, and who have also experienced adverse events in their own lives.

Collectively, we are driven by a desire to improve the existing system. Our emphasis is on engaging health professionals and organisations to enter into dialogue with patients and patient organisations, NOT to see them as an adversary, but as collaborators to help improve patient safety.

The launch of PFPSM was graced by the Honorable Minister of Health, Datuk Seri Dr S. Subramaniam and its’ closing by the Director General, Y.Bhg. Datuk Dr. Noor Hisham Bin Abdullah

The PFPSM Declaration is a collective call and commitment to making patient safety a basic human right and the reduction of patient safety incidents a priority, to improve the quality of health care.

Patients for Patient Safety Malaysia (PFPSM), is a voluntary network which is patient led and will work closely with the Patient Safety Council Malaysia through the Malaysian Society for Quality in Health and the Ministry of Health, Malaysia to ensure the patient is considered in all aspects to improve safety in healthcare.

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PFPSM DECLARATION


We the participants of the inaugural Malaysian Patients for Patient Safety Workshop convened in September 2013 will share the profound healthcare experiences in our lives and take forward our call to action to improve patient safety in Malaysia.

We are patients, family members, carers and health professionals - people from all walks of life. Each of us is a testament to the personal experience of unintended harm healthcare and its continuing impact. Much of that harm was preventable.

We declare:
  • We, Patients for Patient Safety Malaysia are committed to the right to safe healthcare. We expect honesty, openness and transparency.
  • Patient safety is a basic human right. We will make the reduction of healthcare patient safety incidents a priority to improve the quality of healthcare. When harmed, patients and their caregivers have the right to timely apology, explanation, redress and other remedies meaningful to them.
  • Our trusted healthcare providers must recognize that we, your patients and our families are an invaluable asset and resource for improving patient safety. We offer our stories and experiences. Seek to learn from our hard won wisdom and partner with us to make lasting improvement.
  • We, have collective responsibility for our healthcare systems and we ask everyone in the community, including healthcare providers and the Government to join us in making the right to safe healthcare a priority for all people at all times.
  • We, Patients for Patient Safety Malaysia will be the voice for all people, especially those who are now unheard. Together as partners, we will collaborate in:
  • Devising and promoting programs for patient safety, patient empowerment and patient engagement;
  • Developing and driving a constructive dialogue with all partners concerned with patient safety;
  • Establishing systems for reporting and dealing with patient safety incidents;
  • Identifying best practices inpatient safety and promoting those best practices.

This Declaration is our calling. We the Patient for Patient Safety Malaysia invite you to join us and advance patient safety for everyone.

“This is our pledge of partnership”

(Putrajaya, Malaysia 29th April 2014)
PFPSM Declaration
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Code of Conduct

Adherence to the Code of Conduct is fundamental to the integrity and reputation of PFPS Malaysia. The PFPS Committee reserves the right to terminate the membership if found in breach of this code.

PFPS Malaysia as the voice of patients in Malaysia is given access to information on healthcare and communication with patients and healthcare providers, hence the PFPSM members should recognize this privilege of partnership and acknowledge patients’ and healthcare providers’ trust and reciprocate by:
  
  1. Being constantly aware and appreciative of the privileges extended;
  2. Being courteous and diplomatic in approaching healthcare providers/policy makers and patients and families;
  3. Being a team player, display team spirit and promote team work;
  4. Adhering to PFPSM’s Vision, Mission and values;
  5. Being discrete and respectful of confidential information and issues discussed during PFPSM committee meetings;
  6. Being objective and impartial in verbal and written comments;
  7. Avoiding conflict on controversial situation, e.g. different clinical management approaches;
  8. Encouraging the facility personnel and healthcare consumers in their pursuit of continuous and quality improvement activities;
  9. Educating and learning from sharing of stories and similar experiences;
 
I undertake to observe all the above and to continuously uphold the PFPSM Vision and Mission.
Code of Conduct