PFPSM Code of Conduct


Adherence to the Code of Conduct is fundamental to the integrity and reputation of PFPS Malaysia. The PFPS Committee reserves the right to terminate the membership if found in breach of this code.

PFPS Malaysia as the voice of patients in Malaysia is given access to information on healthcare and communication with patients and healthcare providers, hence the PFPSM members should recognize this privilege of partnership and acknowledge patients’ and healthcare providers’ trust and reciprocate by:

  1. Being constantly aware and appreciative of the privileges extended;
  2. Being courteous and diplomatic in approaching healthcare providers/policy makers and patients and families;
  3. Being a team player, display team spirit and promote team work;
  4. Adhering to PFPSM’s Vision, Mission and values;
  5. Being discrete and respectful of confidential information and issues discussed during PFPSM committee meetings;
  6. Being objective and impartial in verbal and written comments;
  7. Avoiding conflict on controversial situation, e.g. different clinical management approaches;
  8. Encouraging the facility personnel and healthcare consumers in their pursuit of continuous and quality improvement activities;
  9. Educating and learning from sharing of stories and similar experiences;

I undertake to observe all the above and to continuously uphold the PFPSM Vision and Mission.

______________________                                              Witness  

Signature                                                              ___________________

                                                                                Chairman PFPSM



Date __________________


12th November 2013


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PFPSM Vision



Safe Care for Every Patient at All Times.

PFPSM Mission



Patients for Patient Safety Malaysia (PFPSM) is the voice for patients and families in communicating and partnering with healthcare providers in advancing safe care.

 PFPSM Values

  • Integrity
  • Confidentiality
  • Compassion
  • Teamwork

 PFPSM Objectives

  • Ensure healthcare organizations and providers include the perspective of patients and their families in decision making and planning patient safety and quality improvement initiatives
  • Provide a platform for patients, families and healthcare providers to share their experiences with a focus on opportunities for learning and improvement
  • Facilitate and support communication among all decision makers to achieve safe care for all
  • Promote transparency on all patient safety issues, practices and policies
  • 5. Collaborate and align with other organizations to enhance the patient safety agenda.

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PFPS Malaysia has members who are healthcare professionals from various strands of healthcare, and who have also experienced adverse events in their own lives.
Collectively, we are driven by a desire to improve the existing system. Our emphasis is on engaging health professionals and organisations to enter into dialogue with patients and patient organisations, NOT to see them as an adversary, but as collaborators to help improve patient safety.
The launch of PFPSM was graced by the Honorable Minister of Health, Datuk Seri Dr S. Subramaniam and its’ closing by the Director General, Y.Bhg. Datuk Dr. Noor Hisham Bin Abdullah
The PFPSM Declaration is a collective call and commitment to making patient safety a basic human right and the reduction of patient safety incidents a priority, to improve the quality of health care.