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Assoc. Prof Dr Muhammad Abdul Kadar Marikar
Assoc. Prof Dr Muhammad Abdul Kadar MarikarChief Executive Officer

CEO’S MESSAGE

 

MSQH INTO 2020 AND BEYOND

 

Assalamualaikum warahmatullahi wabarakatuh,

 

Warm greetings from MSQH!

 

As 2020 open its curtain, I am delighted to extend my sincere greetings to our loyal MSQH members, partners, MSQH Ambassadors – the surveyors and all other stakeholders. 

 

Looking at what MSQH has achieved last year, MSQH has certainly made its mark by continuously being recognized nationally and internationally as an accreditation organization for healthcare facilities and services.  Our dedication has earned us tremendous recognition in the international arena.  MSQH and Global Healthcare Accreditation (GHA) successfully signed a Memorandum of Understanding (MoU) on Medical Travel Accreditation Program on 22 October 2019 at Cape Town, South Africa during 36th ISQua Conference.  The MOU recognized the partnership to promote the best efforts towards strengthening participation in improving the quality in health provided by medical healthcare travel providers in Malaysia.  GHA program is an independent accreditation body (accredited by ISQua) based in Florida USA, that seeks to improve the patient experience and excellence of care received by patients who travel for their medical care and treatment, whether within their own country or internationally.

 

To kick start 2020, MSQH is gearing up its public education initiative to advocate the general public in seeking care at accredited healthcare facilities and services.  MSQH will be joining the roadshow in conjunction with Health Carnival organize by the Malaysian Medical Association (MMA) across six states on 18 January 2020.  This nationwide corporate social responsibility (CSR) programme which runs concurrently, specifically tailored for the B40 and M40 living in the neighborhood.  MSQH takes this proactive approach with the aim to instill awareness pertaining quality and patient safety.  MSQH will strengthen the engagement with students, healthcare related NGO’s, the communities along with other healthcare professional organizations.

 

In line with our aspiration as Educator, Enabler and Evaluator in healthcare services, MSQH has also taken concerted efforts to create a voice for prioritization in patient safety among the healthcare providers, caregivers, patients and their families.  As we lead to safer, quality health care for those who matter most must be emphasized at every grass root level, particularly in the hearts and minds of patients and families.  MSQH urges all patients and families to ‘speak up’ for patient safety.

 

MSQH has several priorities and one of the highlights will be the next Annual General Meeting held in April 2020 which it views as an integral part to the Society’s growth.   It will be a significant occasion for all members as we are entering into society election season.  With that, MSQH is looking forward for an active participation from all members to attend the meeting, cast their vote and support the society’s endeavors.  If you are interested in voting and step up to deliver another year of excellent stewardship and performance with us, please make sure your membership is active and your voice is heard.

 

I am convinced that while the new decade will not be without challenges, we are passionate and excited about the opportunities ahead of us to bring the best towards expanding the accreditation programmes beyond hospitals.  MSQH has also achieved international recognition since 2008 through the International Society for Quality in Health Care (ISQua) Certification for three consecutive cycles.  MSQH will undergo the ISQua re-certification for the fourth cycle this year, i.e. for the ISQua accreditation certification for Organisational and Surveyors Training Programs.  MSQH is fully committed in improving its organization's compliance to the ISQua accreditation principles and standards.  

 

All in all, MSQH is doing amazing in most of its activities and initiatives for the past two decades.  We have invested in the future of the Society and the dividends will be realized over the years to come.  We look forward in becoming the best national accreditation body in promoting quality and safety healthcare in Malaysia.

 

In sailing through 2020, MSQH will be creating many more hospital level “Accreditation Champions”.  We have lined up a list of training, conferences, activities and workshops, which are planned to be conducted through out the year.  To continue striving on what we do and by working together with key stakeholders and esteem partners, MSQH is counting on your continuous support and I hope our partnerships and collaboration will further flourish and shine for many more years to come.

                       

“SPEAK UP FOR PATIENTS SAFETY”

 

Faithfully yours,


Assoc. Prof. Dr. M.A. Kadar Marikar

Chief Executive Officer

Malaysian Society for Quality in Health

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