• Healthcare Facility applying for a first accreditation survey must undergo a special accreditation training conducted by MSQH trainers (See MSQH Training and Education Program).
  • The minimum time frame required for any Healthcare Facility to be eligible for survey is six months post training to allow time for the facility to make adequate preparation. The facility is required to send a request letter for training.
  • Download “Survey Application Form” from our website.
  • Your completed application must reach MSQH at least six (6) months before the expected date of your survey to allow time for logistics and organization of an appropriate survey team. 
  • If your organization is currently accredited, MSQH will send you an application form six (6) months before the expiry of your current accreditation period. You are reminded of the heightened expectations in quality of care and services from a facility which is moving into the second or subsequent cycles of survey.
  • Confirmation of survey date will be provided in writing. All Private Healthcare Facilities are required to attach a copy of their current hospital license issued by the Ministry of Health. Only services as stated in the license will be surveyed by the MSQH.
  • Applications remain valid for 12 months from the date of application.
  • Healthcare Facilities which are successful in their applications will be advised in writing of the processes that they must undergo including training and education (mandatory for facility going for first time survey) and self-assessment prior to the accreditation survey. 
  • The facility will also be informed on the costs associated with preparations and the survey proper.
  • The actual survey dates will be decided by consultation between the facility and MSQH, which is responsible to line up a team of surveyors (agreed upon by the facility) appropriate to the complexity and level of healthcare services provided by the facility.
  • If significant changes occur after you apply for survey, the information provided in the application form should be updated and notified to MSQH before the survey takes place. 
  • Changes which must be reported to MSQH prior to the accreditation survey include: 
    • Ownership change affecting organization and management of services; 
    • Significant variations in service volume; 
    • Addition of new type of health care service; 
    • Deletion of an existing service; 
    • Change of site of provision of care; 
    • Major structural and infrastructural changes. 
  • Changes which are unreported but observed by the survey team shall be included in the survey, and shall be part of the survey/assessment.
  • Any questions on the application process, survey scheduling, and the survey process may be addressed to the Executive Manager Technical and Client Services at MSQH, or email to This email address is being protected from spambots. You need JavaScript enabled to view it. 


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