The term Dental Clinics for the purpose of these standards refers to all dental clinics and Dental Ambulatory Care Centres registered under the Private Healthcare Facilities and Services Act 1998 and public sector dental clinics.

The term ‘services’ includes consultations, investigations, treatment and referrals.

The Dental Clinic Standards were developed with collaboration between the Ministry of Health Malaysia (Oral Health Division), the Ministry of Defence Malaysia (Dental Service Division), and professional organisations representing the dental profession i.e. Malaysian Association of Oral and Maxillofacial Surgeons (MAOMS), Malaysian Association of Paediatric Dentistry (MAPD), Malaysian Association of Orthodontists (MAO), Malaysian Endodontic Society (MES), Malaysian Dental Association (MDA), Malaysian Oral Implant Association (MOIA), Malaysian Private Dentist Practitioners’ Association (MPDPA) and Malaysian Society of Periodontology (MSP).

Development of these standards were based on existing standards from the United Kingdom (UKAS) and Australia (Australian Commission on Safety and Quality in Healthcare – NSQHS Standards Guide for Dental Practices and Services).

The development of these standards followed the principles and philosophies of the ISQua Accreditation Federation Council (5th Edition 2014). The format was based on the MSQH Chronic Dialysis Treatment Standards 1st Edition 2013.

The objective of developing these standards is for the accreditation of dental clinics based on the core principles of safe dental practice, patient safety and the provision of high quality services in dental clinics.

The goal is to provide safe and high quality dental services that is recognised internationally.

The standards cover the following areas:-

    • Standard 1: Access to Care
    • Standard 2: Facilities and Equipment
    • Standard 3: Human Resource
    • Standard 4: Practice Addendum: Sedation
    • Standard 5: Safety
    • Standard 6: Ethics
    • Standard 7: Governance
    • Standard 8: Quality Improvement Activities


Any questions on the application process, survey scheduling, and the survey process may be addressed to the Executive Manager, Research, Standard Development and Risk Management at MSQH, or email to  This email address is being protected from spambots. You need JavaScript enabled to view it. 

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