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To support healthcare facilities in their journey towards MSQH accreditation,
MSQH offers two essential training packages designed to guide hospitals through the process and ensure they are well-prepared for their survey.
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Package 1+

Introduction to MSQH Accreditation

Designed for first-time hospitals, this training provides a comprehensive introduction to:

  • The MSQH accreditation framework
  • Key standards and criteria
  • Survey process and preparation steps

This session lays the foundation for a clear understanding of the accreditation journey.

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Package 2+

Gap Analysis and Survey Preparation

This session focuses on identifying and analyzing gaps in compliance with MSQH standards. It helps hospitals:

  • Understand their current level of readiness
  • Plan effective corrective actions
  • Strengthen their systems before the actual survey

For first-time hospitals, Package 2 must be scheduled at least three (3) months after Package 1 to allow adequate time for implementation and understanding.

Hospitals undergoing re-accreditation may proceed directly with Package 2

How to Request for Training

Hospitals are required to submit their training request via Online Application

Training Request Form

How to Request for Training

Hospitals are required to submit their training request via Online Application

Training Request Form

Training Details

Please ensure the following when submitting your request:

  • Select the appropriate training package(s)
  • Indicate your preferred date(s) for training
  • Upload an official letter from your hospital requesting the training (required for processing)

Our Training Unit will review your submission and respond with further steps and confirmation.

For any enquiries, feel free to reach out to us at tnm@msqh.com.my / 03-2681 2232].

MSQH Hospital Accreditation Training Request Process Flow

Hospital submits request

Hospital submits request

Fill in the Application Form and upload your official request letter, indicate the training package (Package 1 or 2), and propose preferred dates

Training Request Form
MSQH Training Team Response

MSQH Training Team Response

Our team will contact the Person in Charge (PIC) to finalize the training date.

Preparation Period

Preparation Period

Once confirmed, MSQH will prepare necessary documentation within 1–3 weeks.

Training Confirmation Email

Training Confirmation Email

MSQH will send a confirmation email including:

  • Date, time & location
  • Trainer(s) name
  • Program details
  • Quotation
  • Gap analysis template (for Package 2 only)

Quotation Confirmation

Quotation Confirmation

Hospital to reply with the signed quotation (signed by Hospital Pengarah / CEO) in the “Acceptance By” section.

Invoice Issuance

Invoice Issuance

MSQH will issue an invoice within 1–2 days after receiving the signed quotation.

Logistics Coordination

Logistics Coordination

MSQH covers trainer accommodation & transportation. Our team may contact PIC for preferred hotel suggestions for trainer convenience.

On Training Day

On Training Day

PIC will receive a feedback form link.

Each participant must complete the feedback form to receive their e-certification.

E-Certificate Generation

E-Certificate Generation

Certificates are auto-generated upon submission of the feedback form.

Please check your inbox or junk/spam folder.

Post-Training Submission

Post-Training Submission

Within 1–2 days, the hospital PIC must submit the participant attendance list (Excel) to MSQH. Format as per in the confirmation letter.
Completion

Completion

If any participant did not receive their e-cert, kindly email the participant list to tnm@msqh.com.my
Enquiries : Request for Training